Delivery Information

All orders are carefully prepared and dispatched from our UK headquarters to ensure they reach you in perfect condition. Orders are typically processed within 1–2 business days. You'll receive a dispatch confirmation email once your order has been shipped.

United Kingdom

Free delivery on orders over £25 · £3.95 below £25
Delivered within 4 working days via Royal Mail, DPD, or UPS. All orders sent on a tracked service.

European Union

Free delivery on orders over €100 · €9.99 below €100
Allow 5–10 business days from dispatch. VAT is collected at checkout via IOSS for orders up to €150 — no additional charges on delivery. Orders over €150 may be subject to local taxes and duties, payable by the recipient.

United States

Free delivery on orders over $100 · $9.99 below $100
Allow 5–10 business days from dispatch.

Rest of World

Delivery charge calculated at checkout · Allow up to 15 working days from dispatch.

International orders outside the EU may be subject to local customs fees and import duties, which are the responsibility of the recipient.

Packaging

Every Tom Hessin pen is presented in premium packaging, arriving safely and ready to gift or enjoy.

Questions?

Contact our team at info@tomhessin.com